Kris Nguyen

The holiday season is the ultimate test for seasoned retail operation leaders.  It’s a high-stakes gamble against an unpredictable surge of consumerism. You hope that your plans are accurate enough to handle the rush without running out of staff or wasting precious budget. That costly unpredictability is a choice, not a necessity, with new advancements in the technology for workforce planning and optimization...

Retailers are under significant pressure. Inflation is pushing up wages and cost of goods, while consumer expectations continue to The only way forward is modernization. But digital transformation is expensive and complex. That’s why leading retailers are turning to PredictHQ to accelerate AI adoption — and realize tangible value before 2026. We’ll explore how retailers are succeeding with PredictHQ today....

AI-driven forecasting cuts supply-chain errors by up to 50%, transforming how retailers approach labor management. Traditional gut-feeling PredictHQ leads the industry by specializing in enriching demand forecasts with real-time event and weather data, helping retailers anticipate everything from concert crowds to storm-driven shopping surges with unmatched precision. This comprehensive guide explores four critical pillars of AI workforce scheduling: precision forecasting that eliminates guesswork, connected scheduling systems that adapt in real-time, measurable business impact across costs and service quality, and a practical implementation roadmap for retail leaders ready to transform their labor management approach....

Workforce optimization (WFO) and management (WFM) transforms customer service from a cost center into a revenue engine. By aligning...

Machine learning is transforming how businesses forecast demand—but most models overlook a key variable: real-world events. From sudden...

In today’s AI-driven economy, pricing is no longer a static exercise. It’s a dynamic, real-time function of how supply, demand, and But to succeed, AI models need more than just sales history or competitor pricing—they need context. That’s where dynamic pricing signals, especially those from external events, become crucial....

In a world flooded with data, the right external insights separate market leaders from followers. Businesses leveraging external data Yet, not all data sources are created equal. Some provide generalized market overviews, while others deliver precise, event-driven intelligence that empowers businesses to act decisively. Understanding how to differentiate between these sources—and more importantly, how to integrate them effectively—is critical for companies aiming to build resilient, future-ready strategies....

Accurately forecasting demand has never been more critical—or more challenging. Traditional models built solely on historical sales...