Labor costs are one of the largest and most variable expenses for businesses
Strategic workforce planning is a challenge for large, distributed organizations. In industries such as hospitality, labor can account for half of all operating expenses. Leaders must balance adequate coverage for peak demand with cost efficiency. Demand is influenced by factors outside your business, including local events, severe weather, or public holidays. Traditional workforce management tools and internal data alone leave you exposed to labor overspend, missed shifts, and customer service risks.
